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Palo Alto Networks

Unit 42 Incident Response

Facing a security incident

When attacks occur, there is a material threat to the business. Unit 42 incident response services provide expertise on demand to investigate, respond to, and recover from attacks while creating feedback loops to strengthen defenses after each response.

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Incident Response

Featured incident response services

Unit 42 incident response experts provide on-demand investigation, containment, and remediation support backed by threat intelligence and advanced tooling across endpoint, network, and cloud environments.

Unit 42 Retainer

Unit 42 Retainer

Gain peace of mind with on-demand access to experts.

Unit 42 Retainer provides pre-negotiated terms and faster response times for incident response services. Retainer credits can also be applied toward cyber risk management services to proactively improve security posture.

The Need

The need

Access a full range of incident response and cyber risk management services on demand

The Outcome

The outcome

Avoid frantic searches for help, minimize attack impact, and accelerate business recovery

Our Service

Our service

Unit 42 Retainer

Incident Response

Incident response

Contain incidents and remove threats fully at the source.

Incident response experts leverage experience from thousands of similar incidents, along with threat intelligence and advanced tooling across endpoint, network, and cloud to provide rapid containment that minimizes business impact.

The Need

The need

Respond to, investigate, and remediate security incidents with experienced incident responders

The Outcome

The outcome

Deliver confidence that threats are quickly contained and fully eradicated

Our Service

Our service

Incident Response

Digital forensics

Uncover the facts about what happened.

When cybersecurity disputes lead to court proceedings or regulatory investigations, digital forensics experts review digital evidence on computer systems, network devices, and mobile devices, and can provide expert witness testimony if required.

The Need

The need

Collect and investigate data to determine the narrative of what transpired

The Outcome

The outcome

Get defensible reporting of digital evidence for regulatory, internal, or criminal investigations

Our Service

Our service

Digital Forensics

Cloud incident response

Remediate complex cloud incidents.

Quickly address and contain cloud-specific threats with teams that understand the differences between traditional DFIR and Cloud DFIR and are equipped with industry-leading cloud tools.

The Need

The need

Reduce the need to hire cloud IR experts during critical incidents

The Outcome

The outcome

Recover from cloud incidents with confidence

Our Service

Our service

Cloud Incident Response

Managed detection and response services

24/7 expert-led defense with continuous monitoring, threat hunting, and incident response support.

Managed Threat Hunting

Managed Threat Hunting

Unit 42 experts hunt down attackers in the environment with round-the-clock monitoring to discover attacks anywhere in the organization. Threat hunters work on behalf of organizations to discover advanced threats including state-sponsored attackers, cybercriminals, malicious insiders, and malware.

The need

Security experts who search environments for attacker tactics and techniques

The outcome

Instantly learn about high-risk incidents with detailed and clear reports

Managed Detection and Response

Managed Detection and Response

Unit 42 experts work for organizations to detect and respond to cyber attacks 24/7, allowing internal teams to scale and focus on critical priorities. Cortex XDR provides analysts with visibility into all data sources including endpoint, network, cloud, and identity to quickly identify and stop malicious activity.

The need

As attack surfaces grow and cybersecurity skills gaps widen, extra help is needed

The outcome

Unit 42 experts work for the organization to detect and respond to cyber attacks 24/7

Managed XSIAM

24/7 expert-led defense for every attack surface with end-to-end managed security operations on the Cortex XSIAM platform. Services include zero-touch data onboarding and optimization, extended managed detection and response, intelligence-driven threat hunting, custom detection engineering, and automation-fueled expert response.

The need

Cybersecurity teams need to augment skilled SOC resources as attack surfaces grow

The outcome

Faster threat detection and response across the entire attack surface, 24/7

Managed XSIAM
Law Firms and Insurance

Incident response partners

Law firms and insurance

Minimize costs and reduce liability by getting clients the help they need before, during, and after a breach. Unit 42 works in partnership with legal counsel and cyber insurance carriers to provide coordinated incident response support.

Related resources

Access threat intelligence, incident response insights, and industry analysis to inform security strategies.

Report

2025 Unit 42 Global Incident Response Report

Analysis of threat trends, attacker tactics, and incident response insights from thousands of engagements.

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Complete Unit 42 service portfolio

Before, during, and after an incident, Unit 42 provides comprehensive security services across the threat lifecycle.

Assess

Cyber Risk Management

Test and refine security controls against real-world threats targeting the organization.

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Transform

Cyber Risk Management and Threat Intel

Improve security strategy with threat-informed approach to breach preparedness.

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Respond

Incident Response

Deploy incident response experts to investigate, eradicate, and remediate advanced attacks.

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Connect with incident response experts

Unit 42 consultants serve as trusted advisors to assess security controls, transform security strategy, and respond to incidents.

Engage with incident response specialists for 24/7 investigation, containment, and remediation support during security incidents.

Contact Information:

Email: [email protected]

Phone: 844-294-0778 (Toll Free) | 949-328-2955 (Local)

Unit 42 Incident Response is part of the Unit 42 service portfolio.